Help using this website

Updated 27 September 2026.

Using the website

The site includes a skip-to-content link, keyboard-operable navigation and expandable sections, visible focus indicators, descriptive image alternatives and layouts that adapt to smaller screens. Motion is reduced when your device requests reduced motion. The product examples also show their figures as text.

Scope and checks

This statement covers the AICowan website. It does not cover the Zentarra application, YouTube or LinkedIn. Browser checks cover all website pages, including automated axe checks at desktop and 320-pixel widths, keyboard activation of the mobile menu and expandable sections, skip links, sample-question controls and reduced-motion behaviour. We also check layout with text enlarged to 200%, and with actual browser zoom at 200% and 400%, including expanded sections and mobile-menu keyboard operation. The homepage illustration uses checked solid text/background colour pairs. These are scripted checks in Microsoft Edge; they do not replace testing with people using assistive technology. These checks are not a full accessibility audit, and we do not claim WCAG conformance.

Known limitations

The product screenshot contains small text. You can open it at full size or expand “Read the screenshot as text” below it to read its results and key interface messages. The linked video is an earlier recording. YouTube lists English auto-generated captions, but their accuracy has not been verified. A written overview of the walkthrough is available, but is not a full transcript.

Testing with screen readers and other assistive technologies remains outstanding, as does a full manual focus-order review. Automated tools flag some short decorative glyphs as indeterminate; their specified colour pairs have been checked separately. This does not replace a complete accessibility audit.

Ask for help or report a problem

Email contact@aicowan.co.uk with the page address, what you were trying to do and the difficulty you encountered. If you can, include the browser or assistive technology you use. You can also request information in another format.